SOZO SKIN - Manager Klinik / Clinic Manager (Yogyakarta)
Seven Retail Group is a leading retail company in Indonesia, known for its commitment to quality and customer satisfaction. We are now seeking a dynamic and experienced Clinic Manager to lead our SOZO Skin Clinic in Yogyakarta. SOZO Skin Clinic is a premier destination for professional skin care and beauty services, offering a wide range of treatments including skin rejuvenation, facials, and beauty therapies. As the Clinic Manager, you will be responsible for overseeing the day-to-day operations, ensuring the clinic runs smoothly and efficiently, and delivering exceptional customer service.
In this role, you will manage a team of skilled professionals, including dermatologists, estheticians, and support staff. You will develop and implement marketing strategies to attract and retain customers, and you will ensure that all regulatory and compliance requirements are met. With your strong leadership and management skills, you will play a crucial role in enhancing the clinic's reputation and driving its growth. This is an exciting opportunity to be part of a reputable company and to make a significant impact in the beauty and wellness industry.
๐ Tanggung Jawab Pekerjaan
- Oversee the daily operations of the SOZO Skin Clinic, ensuring high standards of service and customer satisfaction.
- Manage and mentor a team of dermatologists, estheticians, and support staff to deliver exceptional care.
- Develop and implement marketing strategies to attract and retain customers, and to enhance the clinic's brand visibility.
- Ensure compliance with all regulatory and legal requirements, including health and safety standards.
- Monitor and analyze clinic performance metrics, and make data-driven decisions to improve operations.
- Collaborate with the marketing and sales teams to drive revenue growth and achieve sales targets.
- Foster a positive and productive work environment, promoting teamwork and professional development.
- Stay updated with the latest trends and advancements in the beauty and wellness industry, and incorporate them into the clinic's services.
๐ Kualifikasi & Syarat
- Bachelor's degree in a related field, such as Health Sciences, Business Administration, or a similar discipline.
- Minimum of 5 years of experience in a managerial role within the beauty or healthcare industry.
- Proven track record of successfully managing a clinic or similar establishment.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
- Proficiency in using management software, such as QuickBooks or SAP, and familiar with CRM tools like Salesforce.
- Certification in beauty therapy or a related field is a plus.
- Fluency in both English and Indonesian languages is required.
๐ ๏ธ Keahlian
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